A detailed Look at Frequently Asked Questions about the easy-VOIP service
These FAQs are separated into Categories for ease of Use
Financial
Yes, the Account will expire six (6) months after last usage. So make sure that you make at least one call every six months.
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£25 GBP / 25 US$ / or 25 Euros – this is an advance against calling costs.
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Yes, we will refund you the credit remaining on the account less an administration fee of 10% (minimum fee £5.00 – or other currency equivalent).
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You can pay on-line using a credit card or debit card or PayPal. If you opt for AUTO top up (automatic top-up when the account credit falls below a minimym amount) then we will need details of your Master Card or VISA credit card, which can be sent to us using this secure form. Or if you have a US$ Calling Account, you can top up instantly with the maximum call credit bonus using the WAM top up process.
Leave a Reply
Financial
Yes, the Account will expire six (6) months after last usage. So make sure that you make at least one call every six months.
Leave a Reply
£25 GBP / 25 US$ / or 25 Euros – this is an advance against calling costs.
Leave a Reply
Yes, we will refund you the credit remaining on the account less an administration fee of 10% (minimum fee £5.00 – or other currency equivalent).
Leave a Reply
You can pay on-line using a credit card or debit card or PayPal. If you opt for AUTO top up (automatic top-up when the account credit falls below a minimym amount) then we will need details of your Master Card or VISA credit card, which can be sent to us using this secure form. Or if you have a US$ Calling Account, you can top up instantly with the maximum call credit bonus using the WAM top up process.
Update from Admin: The Auto top up facility is no longer available. However, you can set your Account credit limit and receive an email alert when the credit reached this level. We have “live chat” to assist you in ensuring any top up made is applied quickly.
Update from Admin: The Auto top up facility is no longer available. However, you can set your Account credit limit and receive an email alert when the credit reached this level. We have “live chat” to assist you in ensuring any top up made is applied quickly.