easy-VOIP FAQs

Your service is “live” when you receive your welcome email and instructions plus your Username Password Web ID and/or IP address. For PC to phone, you can start making calls immediately you download and install the software. Downloading over broadband, installing and configuration usually takes 2 minutes or less.

Once your funds are cleared we will open the account straight away (usually within 1 – 2 hours). Applications received overnight (European time zone) will be processed the next morning. We do however carry out certain checks to avoid fraudulent applications being processed. This may delay the opening of your account.

You simply complete the easyVOIP account application and we will send you by e-mail, your Username, Password, Web ID and (if needed) the IP address of the service. You will need these three bits of info to simply set up your smart phone, softphone or ATA device and to access the on-line management information.

These are normally e-mailed to you but they can be texted (SMS).